Britology Watch: Deconstructing \’British Values\’

28 October 2009

Email of complaint to the BBC over tonight’s One Show

Below is the text of an email of complaint I’ve just sent to the BBC regarding tonight’s One Show programme on BBC1:

“I am complaining that the feature in tonight’s One Show about the government’s proposals to provide elementary careers advice to seven-year-olds in schools completely failed to clarify that the proposals affect England only. Schoolchildren in Scotland, Wales and Northern Ireland will not have such ridiculously premature careers guidance imposed upon them; but this was not mentioned. Nor was it indicated that the direct activities of the ‘National’ Children’s Bureau (a name implying UK-wide responsibilities), whose spokesperson was interviewed in the feature, relate to England only.

“The subject matter of this specific complaint relates to a general complaint about the failure of the BBC to indicate when policy matters being discussed relate to England only, for which I received a reply from Paul Hunter only this week. Evidently, this is an endemic issue at the BBC.”

 

The reply to my previous complaint to which tonight’s email referred was the Corporation’s final response to my Open Letter to the BBC calling on them to ensure that English policy matters are clearly indicated as such during coverage of the forthcoming general election. It read as follows:

 

"Dear Mr Rickard
 
"Thank you for your recent e-mail.  Please accept our apologies for the
delay in replying.  We know our correspondents appreciate a quick response
and we are sorry you have had to wait on this occasion.
 
"I must explain that your original complaint contained a link to your open
letter, as featured on an external website.  However as this was you own
material and published on an external website, we aren't obliged to open
the link.
 
"Despite this, I can assure you that we have noted your comments on this
issue and I fully appreciate that you feel strongly about this matter. 
Therefore I would like to assure you that we have registered your comments
on our audience log. This is the internal report of audience feedback which
we compile daily for all programme makers and commissioning executives
within the BBC, and also their senior management. It ensures that your
points, and all other comments we receive, are circulated and considered
across the BBC.
 
"Thanks again for taking the time to contact us with your views.
 
"Regards
 
"Paul Hunter
BBC Complaints"
__________________________________________
www.bbc.co.uk/complaints

I’m going to keep on sending these complaints Paul Hunter’s way from now on. Feel free to do the same!

Blog at WordPress.com.